In view of the latest development of the coronavirus epidemic where Library Study and Collection Spaces are closed, PolyU staff and students can request online for retrieval of print books and physical AV resources of the Library.
Eligibility: PolyU Students and Staff
Retrieval service provided for loanable books and AV materials from the following Collections only:
- Book Collection
- Book Collection (Large)
- i-Space Book Display
- New Book Display
- PolyU Reads
- Audio Visual Collection (Items on 7-day loan only)
Books of Reserve Collection and AV materials on 3-day loan will be accessible in the Reserve Collection area on Podium Floor for borrowing using the self-checkout stations directly.
Newspapers, magazines, journals, and other in-house use materials are not available for retrieval and checkout.
How to Submit: Request via OneSearch
Steps to submit request can be found here.
Processing Time: Pickup notices will be emailed to users' PolyU Connect/Staff Email accounts in 1-3 working days (excluding Saturday, Sunday, and public holidays)
Pick-up Location: Reserve Collection Area, Podium Floor of the Library
Pick-up Period: 12:00 nn - 7:00 pm (Mon - Fri, excluding public holidays); items retrieved will be kept for 7 days after the pick up notice is dispatched (The last pickup date is shown in the pickup notice).
How to Check-out: Use the designated self-checkout station in the Reserve Collection Area
How to Return: Return at the book drops of the Library
Please always refer to the Library homepage for latest service hours and arrangements before your visit.