Dr Shirley Chiu-wing Wong obtained her Bachelor of Science, Postgraduate Certificate in Education (with Distinction) and Advanced Diploma in Education (Psychology of Student Learning) from The University of Hong Kong. She was awarded the Li Po Chun Charitable Trust Fund Overseas Postgraduate Scholarship for pursuing a Master of Arts in Library and Information Studies at University College London, and she received her doctoral degree in education from The Chinese University of Hong Kong.

Dr Wong has been the University Librarian of The Hong Kong Polytechnic University (PolyU) since July 2012. She leads a team of innovative and dedicated Library staff to connect the PolyU community to a broad array of quality information resources and research services. In response to the paradigm shift in teaching and learning, the team provides services and facilities conducive to active learning and academic exchange. The PolyU Library, with its e-preferred acquisition policy (99.8% of journals and 87% of books are online), is becoming less as a space filled with book stacks, but more as an inspiring learning place where users actively construct their own knowledge, individually or in a group. In 2022/23, there were 2.2M entrance counts, the highest among all academic libraries in Hong Kong. In 2022 and 2023, the newly added top floor won two architectural awards of design. Its digital makerspace, the i-Space, launched in 2017, aims to provide a low barrier of entry for students of all disciplines and diverse background to try out entry-level digital equipment to explore new forms of digital information, such as Virtual Reality (VR), 3D objects with scanning & printing, laser cutting, vinyl cutting, Internet of Things (IoT) and poster printing. With a view to cultivating curiosity and can-do mindset, its MakerMindset@i-Space Programme was launched in 2018. The Programme won the Regional Silver Award in Asia-Pacific and Cultivating Curiosity Bronze Award of the QS Reimagine Education Awards 2020. The PolyU Library’s Digital Scholarship Services, introduced in 2024, aim to engage students in innovative digital projects and embrace digital transformation in learning and research. The services encompass digital humanities support and a wide range of digital tools and equipment, as well as specialised software including Python, data analytics, GIS and multimedia production. Its five self-service studios would help students develop their academic presentation skills and enable them to create video, sound and multimedia content for projects.

In Hong Kong, Dr Wong serves as a member of the Hong Kong Public Libraries Advisory Committee. She was the Secretary to and member of the then Heads of Universities Committee (HUCOM) Task Force on Copyright in Education from 2005 to 2012. She was the Chair of the Hong Kong Joint University Librarians Advisory Committee (JULAC) in 2016/17, the Chair of the JULAC Learning Strategies Committee from 2012 to 2020, the Chair of the JULAC Copyright Committee from 2008 to 2012 and the Chair of the JULAC Committee on Reference Services from 2005 to 2007.

Dr Wong was the principal investigator of the three-year project funded by the Hong Kong University Grants Committee (UGC) and participated by all eight UGC-funded universities. The project aimed to enhance information literacy (IL) among university students by developing and implementing the InfoLit for U MOOC launched in 2018. The project was shortlisted for Hybrid Learning Awards by the Steering Committee of the QS Reimagine Education Awards 2018.

Internationally, Dr Wong was elected to be a member of the Board of Trustees of OCLC for four years starting November 2020. She was the Chair of the Asia Pacific Executive Committee of OCLC in 2018/19, a member of the Broad of Directors of the International Association of University Libraries (IATUL) from 2014 to 2017, and a member of the Copyright and Other Legal Matters Committee of the International Federation of Library Associations and Institutions (IFLA) from 2009 to 2017.