Meet “LiBot” – Our 24/7 Library AI Chatbot!
September 13, 2024
The Library is excited to announce the launch of LiBot, our 24/7 Library AI chatbot!
What is LiBot?
LiBot is an innovative AI-powered chatbot designed to help you find information and answer your queries about our Library services anytime, anywhere. It provides instant answers based on the published Library content from website and guides, with source links for easy verification.
How to Use LiBot?
To start a chat with LiBot is easy! Simply click the LiBot icon on the right side of our library website; and input your query in English after you have read and agreed to the Terms and Conditions.
Tips for Using LiBot
LiBot is mainly designed to assist with information on Library services and support. To search for books, audio-visual materials, journal articles and other library resources, please use our Library catalogue OneSearch. Find out more about OneSearch Discovery Platform.
Please note that the responses provided by LiBot are generated by AI. While we strive for accuracy, incorrect information may be generated occasionally. We recommend using these responses for reference only. And it is always a good idea to visit the Library website or contact us for the most current information.
Help LiBot Improve
LiBot is continuously learning. Your feedback will definitely help LiBot learn and improve. After each chat, please give LiBot a thumbs up or thumbs down to indicate whether it answered your query effectively.
More Help from the Library
While LiBot is a powerful AI tool, it is just one of the many ways you can get help from the Library. If your query goes beyond LiBot’s current knowledge base, don’t worry! You can still chat with our Library staff during counter service hours, try our FAQs, or contact us in other ways.
We hope you enjoy chatting with LiBot and find it a helpful add-on Library service! Thank you for your continued support!