Category: Survey

Survey Results: Mini-Survey on Library’s New 6/F

Let’s explore how our users perceived the new Library extension on 6/F!

Library Survey Results 2020/21

To gather user feedback and to anticipate emerging needs of students and staff for service enhancement, the Library conducted a user survey from 16 December 2020 to 13 January 2021. We are grateful to all users for taking the time to participate in the Library User Survey 2020/21. The survey report is available to download now!

LibQUAL+ Library Survey 2019 Results

The Library conducted the LibQual+ survey from 21 October to 22 November 2019. Administered by the Association of Research Libraries (ARL), this survey instrument has been adopted by 1300+ libraries around the world. This was the third time we partook in the LibQUAL+ assessment, after 2011 and 2015.