Table of Content
Planning the Library to Serve You Better: Scenario Planning @ Pao Yue-kong Library
Why Scenario Planning?
How is it done?
Preferred Library Scenario - "The LEARNING HUB"
Users' responses to "The LEARNING HUB"
Making it REAL
  Announcements / Upcoming Events:
  Increase in the HKALL Renewal Limit
  New Arrangement for the 24-hour Study Centre
  Polish your Information Literacy Skills
Online Information Literacy Programme
Library Workshops
  New Information Signpost
  BioMed Central Membership at PolyU


Planning the Library to Serve You Better:
Scenario Planning @ Pao Yue-kong Library

How much do you know about our Scenario Planning?

Why Scenario Planning?
To meet the teaching, research and learning needs of our users with respect to the rapid growth and advancement in information technology.
To prepare for the growth of student population as a result of the "3-3-4 Curriculum Reform".
To position the Library to cater to students' changing learning patterns.

How is it done
Formation of Scenario Planning Working Group (16 July 2007)
Mr. Steve O'Connor, University Librarian
Ms Winifred Ho, Associate Librarian (Decision Support)
Ms Winnie Chim, Associate Librarian (Academic Liaison)
Ms Lisa Kwan, Section Head (Media Services)
Mr. H.C. Li, Section Head (Serials)
Ms Cindy Lui, Section Head (Acquisitions)
Ms Gwendolin Wong, Faculty Librarian
Ms. Ann Au, Planning Librarian
Focus User Group Meetings (August - October 2007)
A total of 9 sessions were arranged.
More than 200 participants, including the Academics, Researchers, Undergraduate & Postgraduate students and Library staff participated in discussions.
Over 900 valuable inputs and opinions on library service, and resources were collected.
Scenario Planning Construction Workshop (18 October 2007)
The workshop was well attended by 24 senior academic and research staff, including two Vice-Presidents, Assistant Vice-President, Faculty Deans, Department Heads and Library Representatives from the Students' Union.
Following the above meetings and consultation, Mr. Steve O'Connor, our University Librarian has initiated the Preferred Scenario - "The LEARNING HUB".

Preferred Library Scenario - "The LEARNING HUB"
Full version    
Physical Environment:
   More comfortable and creative learning environment:
Meeting / Discussion /
Interactive rooms or spaces
Comfortable seating
Personalized study environment
Extended floor area
Enhanced facilities & support for the disabled
   Meeting place of ¡§people and mind¡¨, a cultural hub of the campus:
A place where students, staff, alumni, and scholars from different parts of the world mingle  
  Multi-functional venue for exhibition, performances and events
   Environmental friendly library:
Carbon-neutral   Energy saving   Reduce, Reuse, Recycle
Virtual environment:
Avatar Librarians -
multi-lingual avatars roam the Library web to provide instant assistance
"PolyU Library-book"-
'Facebook'-type digital space
for information exchange and sharing
Virtual boutique library -
provide personalized web space for faculty and students
  Institutional Repository ¡V
collect and highlight all the research output of the University's Faculties
  Information Literacy Programs ¡V
facilitate life-long self-learning
Collaboration between local, mainland and overseas libraries to organize reciprocal library programs Partnership with internal and external agencies to enhance learning and teaching

Users' responses to "The LEARNING HUB"
Faculty & Department Consultation (November 2007 - January 2008)

The overall response of the participants towards "The LEARNING HUB" has been good and positive. Their major concerns are:

library space planning
remote access to library resources
AV materials
software application on Library's computers

Web Survey (November 2007 - January 2008)
In order to collect users' views on the Preferred Library Scenario, a web survey was posted on library's homepage.
  Respondents from: %
  Faculty of Business 28%
  Faculty of Applied Science and Textiles 20%
  Faculty of Health and Social Sciences 14%
  Faculty of Construction and Land Use 11%
  School of Hotel and Tourism 9%
  Administrative, Support Services and Other Units 9%
  Faculty of Communication 3%
  Faculty of Engineering 3%
  School of Design 3%
The survey showed most of the respondents were supportive to the Preferred Scenario. 53% of the respondents perceived that the Future Library Scenario was ¡§Very desirable¡¨, and 43% regarded it as ¡§Somewhat desirable".
Among the respondents, 71% and 16% were undergraduate students and postgraduate students respectively; the remaining belonged to administrative and research staff.

Making it REAL
In order to decide on the actions to give effect to the Preferred Library Scenario, the Library held its Departmental Retreat off campus on 9 January 2008.

Over 30 library professional and support staff participated in the Retreat to discuss the strategic plan on topics like library physical space and collection, etc.
The development of the strategic plan will pave the way for the library to achieve the Preferred Library Scenario by 2011.

We would like to express our appreciation to the faculty members, students and library staff who participated in the focus groups, construction workshop and consultation meetings in the previous months. Thanks are also due to the respondents to the web survey.

Increase in the HKALL Renewal Limit

Starting January 2nd, 2008, all HKALL loans can be renewed twice if the item is not requested by another user. For the details of HKALL service, please see

New Arrangement for the 24-hour Study Centre
Service commencing 14 January 2008

Effective 14 January 2008, the 24-hour Study Centre is divided into two zones during Library closing hours.

Security Guard will patrol the 24-hour Study Centre at intervals and noisy users in the Quiet Study Zone may be vacated.
Users are reminded that making noise in the Library is a library offence. Repeated offenders will be liable to further disciplinary action.

Polish your Information Literacy Skills

Online Information Literacy Programme
Do you want to refresh your searching skills? Take our online Information Literacy Programme, see if you can attain an overall score of 70% and get a certificate from us!

Access our Online Information Literacy Programme by:

Entering Workshops and Online Tutorials under Research Help in our Library Homepage ( or clicking directly

Library Workshops

From February onwards. Topics include:

Advanced techniques and features for effective library catalogue searching
Surfing the Internet for useful information
Accessing E-journal collections of the PolyU Library
Accessing E-book collections of the PolyU Library
Library workshop for postgraduate students
Using RefWorks to handle references and bibliographies
Online tools for assignment writing

¡K and more!   


New Information Signpost

University life is not just study. Click to access Appreciation on Art and Design
from Information Signpost and explore more!


BioMed Central Membership at PolyU
The Hong Kong Polytechnic University has become a BioMed Central member since 1 January 2008. All Academic staff will be able to reap all the benefits of publishing your research article in an open access journal without paying the article processing charge. This is true regardless of the number of papers you publish.

BioMed Central (BMC) publishes over 180 online journals, across the whole spectrum of biology and medicine. It is worth noting that 58 of these BMC journals have ISI impact factors while another 35 have unofficial impact factors after undergoing vigorous scrutiny.

More details are available at:

<Library News> is published by the Pao Yue-kong Library for staff and students of the Hong Kong Polytechnic University. Readers are welcome to send in their suggestions and comments via the Library's Online Suggestion Box at