HKALL Borrowing Services

Temporary Suspension (6 June – mid-July 2017)

To facilitate the process of migration to a new library system in July 2017, HKALL request service is temporarily suspended from 6 June to mid-July. During this period, eligible users please use Interlibrary Loan Service to request books from other UGC-funded university libraries.

HKALL allows users to borrow books directly from other UGC libraries.


Staff and students on all programmes leading to PolyU awards are eligible to use HKALL.

External users (e.g. graduates, special borrowers, JULAC users from other libraries, retirees, etc.) and extension students who are non-PolyU-awardees are excluded.



  • Borrowers will be using their PolyU loan and request quotas to borrow HKALL books. The maximum is 30 items for Academic / Academic equivalent staff and 15 items for other users at any one time.

Loan periods and recalls

  • Academic / Academic equivalent staff can borrow 30 books and postgraduate students 15 books for 30 days, subject to recall after 15 days. The revised due date will be emailed to Outlook (for staff) and PolyU Connect (for students).
  • General grade staff and undergraduate students can borrow 15 books for 15 days.


  •  All HKALL books can be renewed twice within 7 days of due provided that no user has requested the item. Any overdue fine will be recorded automatically.

Overdue Fines

  • Fines for overdue HKALL books are charged at the same rate as fines for PolyU books.

Loss and Damage

  • Borrowers shall be held responsible for any loss or damage of the HKALL books and abide by the penalty policies of the lending libraries.

Cancellation of requests

  •  Users can cancel the request before the lending library processes the request, that is, the status of the request is still "HKALL-Requested" / "Re-requested".

Borrowing and Returning

  • Check out and return HKALL books at the Circulation Counter of the PolyU Library. Do NOT use the Book Drop.


You may request books which the PolyU Library does not possess or all its copies are out, but have the status "Available" in other libraries.

  • In One Search, select the title, then click "PolyU eLinks" tag for HKALL holdings..
  • Click Holdings in HKALL catalog"
  • If copies with the status "Available" are found, click the "Request this title" link.
  • Choose your institutional affiliation - PolyU.
  • Enter your name, PolyU library no. and PIN.
  • Wait for email notification - Outlook for staff and PolyU Connect for students.
  • For assistance, please ask at the PolyU Library Information Desk or call 2766-6863.