Would you like to develop job skills and attributes to match your employer's expectation? While job specific skills might be required for different occupations, this signpost helps you to locate various library resources on job skills that most employers seek, so come on and explore!

• Resources on job skills
• Library resources for different professions
• Library resources on certification of specific job skills

1. Resources on job skills

	Books	Multi-media Materials	Internet Resources
General	Book series on job skills		PolyU Careernet Skill employers looking for Skills for work Job skills checklist Job skills for life long learning
Research & inquiry skills	Brainstorming Critical thinking Creative thinking Creative ability Problem solving / group problem solving	E-learning courses: Thinking clearly and analytically Problem solving Brainstorming Critical thinking Creative thinking Creative ability Problem solving / group problem solving	Innovation Tools Brainstorming Techniques Resource Centre Critical thinking on the web Thinking skills Tutorial on creativity, brainstorming and innovation
Literacy & writing skills	Workplace literacy Business writing Business English	E-learning courses: English for work Basic writing skills Better business writing Formatting letters and reports Report writing Business writing Business English	General business writing skills Effective writing Report writing Business report writing
Presentation skills	Business presentations Self-presentation	E-learning courses: Effective presentation skills Business presentation Self-presentation	Presentation skills Presentation helpers
Communication skills	Telephone etiquette Business etiquette Emotional intelligence Interpersonal communication Communications in organizations Negotiation	E-learning courses: Communication skills Effective negotiation Interpersonal behavior patterns 1 Interpersonal behavior patterns 2 Relationship strategies Being a team player Calming upset customers Confronting and resolving conflict Telephone etiquette Business etiquette Emotional intelligence Interpersonal communication Communications in organizations Negotiation	Hotel reception (customer services) Professional telephone skills (examples) Phone manner
Management skills	Time management Time management for executives Project management / Business project management Team building Leadership Decision making / group decision making Conflict management Stress management	E-learning courses: Time management in workplace Making decisions, weighing risk Maximizing employee involvement Training, coaching and delegating Time management Team building Leadership Decision making / group decision making Conflict management Stress management	Management skills Time management Effective team building (PolyU SAO) Project management TenStep Project Management Team building Stress management
Tips on developing your career

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2. Library resources for different professions:

• Accountants
  
• Business professions
• Engineers
  
• Fashion
• Graphic designers
  
• Marketing
  
• Nurses
  
• Real estate agents
  
• Social workers
  
• Teachers
• Technical professions

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3. Library resources on certification of specific job skills:

• Microsoft Certified Systems Engineer (MCSE) (Official website)
• Microsoft Certified Systems Administrator (MCSA) (Official website)
• Cisco Certified Network Associate (CCNA) (Official website)
• Linux (Redhat Certification) (Official website)
• International English Language Testing System (IELTS) (Official website)
• Project Management Professional (PMP) (Official website)
• Neuro-linguistics Programming (NLP)
• Enterprise Resources Planning (ERP)

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